NRI Program for US E-Commerce

Company Profile

A rapidly-growing e-commerce retailer of consumer electronics shipping directly to Canadian consumers. With over 2,500 SKUs and 75,000 annual shipments to Canada, the company needed to overcome compliance challenges affecting customer experience and profitability.

Project Goal

To resolve significant CBSA penalties resulting from incorrect DDP Incoterms application and establish a compliant direct-to-consumer fulfillment model for the Canadian market. The company needed to maintain competitive shipping times while ensuring full regulatory compliance.

Our Consultation

We designed a comprehensive NRI solution with bonded warehousing and automated GST/HST reconciliation, reducing customs costs by 40% and eliminating compliance penalties over 18 months.